FREQUENTLY ASKED QUESTIONS
My wedding has already happened. Can you still take on my bouquet?
We ask that you place your order before your wedding but there may still be a chance that we can take it on. Please reach out to us via our contact form and wait for a response from us before you purchase to see if we can take on your bouquet.
What is the investment for an Heirloom Bouquet custom art piece?
The heirloom bouquet starts at $249 and goes up to $1236, for our largest, fully framed and matted option.
When will I receive my Heirloom Bouquet custom art piece?
Expect a turnaround time of 6-12 weeks from purchase. You can also view our Timeline Page here.
What if I don’t know the names of the flowers in my bouquet?
The best way to figure out exactly what floral is in your bouquet is to email your wedding florist. For our floral recipe option we cannot give you an accurate quote without knowing all the floral in your bouquet. When sending your actual bouquet, we do not need to know the names of the flowers until you send your bouquet to us.
Is the final piece a print or are my flowers freeze dried?
To make sure that your Heirloom Bouquet piece truly stands the test of time, the final piece is a photograph that is printed on museum quality paper and matted/framed to fit your preferences.
Will my Heirloom Bouquet custom art piece look identical to my wedding bouquet?
Though it will be the exact floral in your wedding bouquet, we do take an artistic license to produce your piece. Some flowers may have gotten bruised in the shipping process and may be unusable but we do try to fix as much damage in post processing as possible so that we can use every type of flower.
We also label each flower by it’s common type. (I.e. We will label a Pecher Peony as “Peony”)
When can I expect a reply to my inquiry/email?
We realize your time is precious and because of that we will get back to your email within 48 hours Monday-Friday. If we receive an inquiry/email over the weekend we will get to it asap on Monday.
Would you supply an Heirloom Bouquet art piece in a styled shoot or some type of collaboration?
I am a wedding vendor and would love to have information about The Heirloom Bouquet on hand for my clients, do you have anything I could give to them?
Yes, contact us at [email protected] and we will get some business cards sent out to you asap!
Can you give me tips on how to best send it?
Yes! You can view our tips on how to best ship your bouquet here.